Results that Matter: Improving Communities by Engaging Citizens, Measuring Perfo

Description: Results that Matter by Paul D. Epstein, Paul M. Coates, Lyle D. Wray, David Swain Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Todays communities whether they are currently strong, or struggling to survive face difficult challenges if they want to be tomorrows healthy, vibrant communities. The challenge for leaders and citizens of modern communities is not just to solve specific problems today. Publisher Description Todays communities—whether they are currently strong, or struggling to survive—face difficult challenges if they want to be tomorrows healthy, vibrant communities. The challenge for leaders and citizens of modern communities is not just to solve specific problems today. Their real challenge is to keep learning from their experience so they can keep improving their communities tomorrow. Results That Matter will provide a new governance framework for using valuable tools of community improvement—especially performance measurement and citizen engagement—to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. The benefits and practicality of the framework and related practices will be reinforced by case examples from 25 communities across the country. The book will offer "how to" guidance to public and nonprofit managers, including promising practices for effective communities, and new roles for citizens, community leaders, and managers. Author Biography Paul D. Epstein is principal of Epstein and Fass Associates, a New York–based consulting firm. In 2003 he received the Harry Hatry Distinguished Performance Measurement Practice Award from the American Society for Public Administration for his lifetime achievements. Paul M. Coates is director of the Office of State and Local Government Programs and associate professor of public policy and administration in the Department of Political Science at Iowa State University. Lyle D. Wray is executive director of the Capitol Region Council of Governments based in Hartford, Connecticut. Wray served as executive director of the Citizens League from 1992 to 2003 and co-led, with Paul Epstein, the Sloan Foundation–funded research on citizen engagement and public performance measurement. David Swain, a Florida-based consultant, managed the Jacksonville Community Council Inc.s pioneering community quality of life indicators program from 1984 to 2002. Details ISBN 111819344X ISBN-13 9781118193440 Title Results that Matter Author Paul D. Epstein, Paul M. Coates, Lyle D. Wray, David Swain Format Paperback Year 2011 Pages 274 Edition 1st Publisher John Wiley & Sons Inc GE_Item_ID:44099249; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 51.58 USD

Location: Fairfield, Ohio

End Time: 2025-01-06T04:29:10.000Z

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