Description: Signed, Build For Change By Alan Trefler, 2014 2nd, HC DJ, Very Good. Condition is "Very Good". Shipped with USPS Media Mail. Signed and Inscribed SecondMoonshot Policies Summary Offers: YOU ARE ENCOURAGED TO MAKE A FAIR OFFER if you do not feel the price posted is reasonable. Listings: The pictures in the listings are the source of truth. I make every effort to take pictures of any issues or defects in the listings and encourage any prospective buyers to request additional pictures or ask questions (I am very quick to respond); often I will not describe issues where I have sufficiently document in pictures. If there is a discrepancy, the pictures will override the description. Stock photos are never used, all pictures of the product for sale. Signed Items: I guarantee the authenticity of the signature in perpetuity. If it is ever determined by an autograph authentication company such as PSA/DNA to be fake, you may return the item at that time for a full refund of the purchase price including shipping (the authentication service costs will not be refunded). Shipping: Combine orders for reduced shipping (spanning 3 days max, advance notice appreciated). Comics always bagged and boarded and are shipped in Gemini mailers (9 or less) and Books will be wrapped, taped to backing board, and placed in bubble mailer. Orders (and payment) received before noon will usually ship that same day or next business day if on a weekend or holiday. Special requests accepted within reason. I do not intentionally overstate shipping weight or ship a lower level without contacting buyer. I have a major tendency to be over-protective for items regardless of value, unfortunately I can’t control all aspects of the delivery services but do my best to anticipate and follow-up. Returns: 30 day no-risk returns and seller (i.e. ME) pays return shipping unless otherwise stated in the listing. You’re worst case situation is that you will get ALL of your money refunded should it not meet your expectations (product and shipping). Payment: Buyers are expected to pay within 48 hours of a successful auction or listing. After 48 hours of non-payment, the order will be cancelled on the buyer’s behalf and the item will be re-listed unless you have contacted me. Commitment: If something is not right, expectations were not met, you don’t feel product is as stated - let me know ASAP and I will work with you to make it right. I am a highly customer-focused individual and have no desire to sell you something you did not order or meet your expectations. Lastly, I WANT your feedback to make our offering and service even better...via eBay Feedback or through direct eBay Messaging as appropriate. I am thoroughly enjoying this effort. Not everything goes perfectly, but that’s where I believe I shine. I may not be getting rich, but I am having having a blast and the ultimate rewards are your feedback.
Price: 6.99 USD
Location: Wake Forest, North Carolina
End Time: 2025-01-21T08:12:26.000Z
Shipping Cost: 5.38 USD
Product Images
Item Specifics
Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Narrative Type: Nonfiction
Modified Item: Yes
Subjects: Business, Economics & Industry
Modification Description: Signed And Inscribed
Special Attributes: Signed, Inscribed, 2nd Printing, Dust Jacket
Book Title: Build for Change : Revolutionizing Customer Engagement Through Continuous Digital Innovation
Number of Pages: 192 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 0.8 in
Publication Year: 2014
Topic: Leadership, Customer Relations
Illustrator: Yes
Genre: Business & Economics
Item Weight: 13.6 Oz
Author: Alan Trefler
Item Length: 9.1 in
Item Width: 5.9 in
Format: Hardcover
